eBook/Courseware issues
Find out how to access the common eBooks and Courseware used at South.
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eBook/Courseware Help
Tutorial Video: https://youtu.be/P8vbk9YVFHI Access your course materials by clicking on your assignments and/or quizzes within the course. You will see a launch button. That will take you to the textbook website where you will read, do, and submit all your work. Troubleshooting Tips: Allow pop ups in your browser (opens in a new tab) Use Chrome Clear your cache and cookies Restart your computer Do not access your eBook on a mobile device. You will lose work. Clearing Cache and Cookies in Chrome In Chrome, go to the three vertical dots on the toolbar in the upper right hand corner. Choose settings--then type in cache in the search bar. Choose "Clear history, cache, and cookies." In the dropdown menu, choose all time and then clear it all out. It won't remove saved passwords. Then close out Chrome and start a fresh session.
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McGraw Hill Connect
Access your course materials by clicking on your assignments and/or quizzes within the course. You will see a launch button. That will take you to the textbook website where you will read, do, and submit all your work. Once you are at that site, you’ll notice a menu button on the left. Use that to navigate to all the weeks in the course. There is also a link that will take you back to Canvas. Student Connect Help Student Resources and Support
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Cengage
Access your course materials by clicking on your assignments and/or quizzes within the course. You will see a launch button. That will take you to the textbook website where you will read, do, and submit all your work. Once you are at that site, you’ll notice a menu button on the left. Use that to navigate to all the weeks in the course. There is also a link that will take you back to Canvas. Help Links below: https://startstrong.cengage.com/mindtap-canvas-ia-yes/ https://south.bncollege.com/customer-service 800-354-9706
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Hawkes Math Courses
Access your course materials by clicking on your assignments and/or quizzes within the course. You will see a launch button. That will take you to the textbook website where you will read, do, and submit all your work. Once you are at that site, you’ll notice a menu button on the left. Use that to navigate to all the weeks in the course. There is also a link that will take you back to Canvas. Hawkes support: If you have any questions about your account, please contact Hawkes Technical Support Monday–Friday, 8:00am–10:00pm ET via phone (1-800-426-9538) or 24/7 via LiveChat http://chat.hawkeslearning.com
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South College Bookstore Contact
If you opted out of a textbook, you'll need to contact the bookstore to purchase an access code. https://south.bncollege.com/customer-service (865) 251-1833
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How to find your Book on the Bookstore Website
1. Navigate to the bookstore website: https://south.bncollege.com/ 2. Click on Course Materials and Textbooks and select find course materials. 2. Select the South College Bookstore from the dropdown menu. 3. Choose your term, department, course code, and section. Then click retrieve materials.