For a staff or faculty member be able to impersonate students in the student portal they must belong to the staff group "Impersonate for portal access". Follow the steps below to add a user to that group.

Assign a Staff Group

1. In Anthology Student, click on the menu in the top left hand corner
2. Select "Settings"
3. In the list on the left side of the screen, select "Staff". It is in the "General" section  

4. A list of staff members will appear
5. Use the search bar that says “Search Name” to find the staff member you need to whom you need to add the group
6. In the list, click on that user’s name. It will be in blue text.

7. The staff member’s configuration screen will appear
8. Click in the box labeled “Staff Groups”

9. A search box will pop-up
10. Search for the "Impersonate for portal access" staff group. 
11. Check the box next to the staff group you want to add, click select

12. You should now see the staff group you selected listed in the “Staff Groups” box
13. Click “Save & Close” near the top of the screen